| Cloud Elements CEO: Too Many APIs, Not Enough Integration Itâs easy to see APIs as the cure for a thousand business ills, but APIs that donât play well together â or with other products within the businessâs ecosystem â can introduce even more challenges. In the latest digital discussion, CEO and co-founder Mark Greene, and VP of strategy Ross Garrett, share what businesses need to know before embracing APIs â and how payment processors can make the job easier for them. |
| âAlexa â Turn That Return Into A Saved Saleâ No one likes the friction-filled process of returning unwanted goods. Say hello, literally, to Alexa, and a streamlined process of getting what consumers want through a turbocharged customer care experience, via Linc. CEO Fang Cheng tells Karen Webster how giving voice to returns can save sales. |
| The $300B Employee Financial Stress Tax On Employers Financial stress costs employers $300 billion in lost employee productivity. And in the case of one desperate employee, it cost her job when not having the money to buy her daughter's medicine drove her to steal money from the company. That story built a company, FinFit. President David Kilby and Karen Webster use three other data points to explain how 100,000 employers are using financial wellness platforms â including short-term loans âto help employees get financially fit. |
| | Omni Usage Report™ | | NEW REPORT: Shoe Carnival Digital VP Talks Omni, Mobile And Amazon Many eTailers, including Amazon with Zappos, are turning the nearly $100 billion footwear industry upside down â and creating serious competition for brick-and-mortar merchants. Kent Zimmerman, VP of digital for Shoe Carnival, gives PYMNTS the inside track on how the retailer is tapping in-store inventory to fulfill online orders more quickly, while using its mobile loyalty app to drive feet into the stores. Details in the latest issue of the Omni Usage Report. |
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