Our research with UX practitioners found 3 main areas of frustrations with service-blueprint projects. Here are recommendations for overcoming or alleviating these problems.
Contextual inquiry is a UX research method where you shadow people as they do their job (or leisure tasks), allowing you to ask questions in context. This video provides advice on overcoming the main challenges with this method.
3 min video
ResearchOps Survey
Please answer our short questionnaire about ResearchOps and enter a drawing to win a free NN/g virtual course!
