As health plans revamp their offerings to incorporate mental healthcare in new ways, it will be necessary to:
Revisit the traditional approach of covering only in-person therapy – which cannot be scaled to meet current or projected demand.
Critically evaluate any treatment offered within the health plan formulary to ensure members derive outcome value and the plan derives a positive return on investment.
Deploy mental healthcare that informs so health plans will be better able to meet each member where they are on the spectrum of mental health needs.
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