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NN/g Newsletter
New Articles

Who Does DesignOps? Common DesignOps Roles and Partnerships

 

Many roles can contribute to DesignOps at an organization. Organization- and design-team structures play a large role in determining who should take on DesignOps responsibilities.

 

10 min read

AR-Onboarding Walkthroughs in Mobile Apps

 

Mobile apps using augmented reality benefit from interactive walkthroughs that guide users through a simple AR experience. These walkthroughs should include information about what to expect, how to handle the device, and how to prepare the environment.

 

13 min read


New Videos

🎥 Types of User Pain Points

 

Problems with a customer's experience can be big or small and fall into 3 categories: interaction level, journey level, and relationship level. UX resources should be prioritized to find and fix the most painful issues.
4 min video
 

🎥 Audience-Based Website Navigation

 

Segmenting a website's navigation by audience categories will often degrade usability, either because users belong in multiple categories, or because they feel the need to look at content targeted at several segments.
3 min video
 

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