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Click-and-collect has become a cornerstone in many merchants’ omnichannel strategies, not just QSRs and grocers. It’s convenient in theory, but it must work seamlessly to add value and reduce friction for both customers and store associates so they can better serve shoppers. Theatro and Curbside aim to create just such an experience through their partnership. See how the collaboration is using voice activation to power omnichannel commerce in brick-and-mortar settings. Read More...

Alexa, Amazon’s wildly popular voice-activated assistant has long been a feature on the company’s Echo and Echo Dot smart speakers. In fact, she is showing up on all sorts of connected devices in households around the worldas the company releases software tools to help integrate her into an ever-growing list of appliances. Here are the rooms in which Alexa can currently be found. Read More...

With growth rates that look more like tech companies and less like vending operators, the interactive retail kiosk market is poised to reach $1B just three years from now. The newly released Retail Kiosk Report, in collaboration with USA Technologies, tracks the growth and use cases across 11 retail segments. Plus, Flat Out of Heels founder Dawn Dickson takes us inside one of the segments driving that growth: kiosks that sell shoes. Read More...