| New research analyzes automation’s impact on the IT outsourcing market, revealing double-digit productivity improvements and specific cost reductions between 14 percent and 28 percent. Read More ▶ |
|
| | | HPE, Oracle and IBM’s outsourcing customers are much more likely to recommend them, but many other IT service providers underperform in delivering a good customer experience. Read More ▶ |
| | Customer of offshore outsourcing provider Cognizant should be diligent in response to the abrupt departure of the company’s president and revelations of an ongoing corruption probe. Read More ▶ |
| | If a summary judgment is granted within the next couple of months, the lottery could end -- the plaintiffs hope -- as early as next year. Read More ▶ |
| | | | The IT services contract with HCL negotiated by University of California San Francisco can be used at any of the 10 campuses in the university system. One of the university's chancellors is on the board of an HCL unit. Read More ▶ |
| | The University of California says there is no conflict in the dean of engineering at the University of California, Berkeley, serving on the board of an IT services company hired to replace IT workers at the University of California at San Francisco. Read More ▶ |
| | What projects are CIOs prioritizing in the year ahead? Where are they spending those precious IT dollars? These are the questions that will be answered (with your help!) in our 16th annual State of the CIO survey. Make your voice heard! ▶ | | Historically, hardware upgrades on Windows PCs that involved major changes (new motherboard and/or CPU, for example) required a phone call to Microsoft to reactivate the Windows license. Microsoft has altered its licensing policy to cut down on calls. Here’s what happened when we tested this hypothesis. ▶ | | Cloud-based ERP will eventually rule, and on-premises software is destined for legacy status. How can IT ensure a smooth transition? ▶ |
|
|
|
