Migrating to the cloud is a critical step in keeping your contact center competitive in a world where customer service demands are evolving and getting more competitive all the time. As the demands for automation and constant improvement grow, cloud-based contact centers become an increasingly important solution for your enterprise.
Join Robin Gareiss, founder and president of Nemertes Research, and Derek Adams, Senior Product Marketing Director at Genesys, to learn more about why you should be migrating to the cloud and what migration looks like for your on-premises contact center. | 
