In the final analysis, all companies sell the same thing: Trust. However, not all companies understand this. A surprising number of those are small B2B vendors. Editorial Director Mike Pastore looks at why this is and what it means

Trust is also an important issue when it comes to implementing artificial intelligence. Greg Kihlstrom does a deep dive into all the key ethical challenges and best practices for responsibly adopting AI in marketing operations.

And speaking of trust — will you trust us when we say it only takes a few minutes to fill out our  MarTech Replacement Survey

Constantine von Hoffman
Managing Editor

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Marketing artificial intelligence (AI)

Ethical considerations for AI adoption in MOps

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Understand the key ethical challenges and best practices for responsibly adopting AI in marketing operations.

Marketing technology

Will you ever trust a B2B tech vendor?

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Some vendors lose the trust of customers through poor decisions. But some don't seem to be trying to earn it to begin with.

Spotlight interviews

Spotlight on the expert: Shama Hyder

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Shama Hyder talks about being at the start of social media marketing, how to adapt to a world of "dark social," and the industry's data delusion.

Customer experience

How to win Black Friday and Cyber Monday in 2024

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Explore tactics to ensure the best performance for your Black Friday and Cyber Monday campaigns.

MarTech intelligence reports

Stop marketing fires before they start

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Is your team constantly putting out fires and struggling to keep projects on track? Get ahead of mishaps with our guide on marketing work management platforms.

Marketing management

Marketing’s future is directing disruption

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The theme of this year's Gartner Marketing Symposium is that it's no longer enough to seek to adapt to disruption. Marketing must direct it.

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Email marketing

Optimizing your email program: Finding sweet spots and tipping points

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Boost your marketing ROI by identifying sweet spots that resonate with subscribers and tipping points that cause opt-outs and lost revenue.

MarTech webinar

How brands are turning personalization into a value exchange with customers

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Learn how successful brands approach personalization as a reciprocal exchange in which brands not only drive business impact but enrich the lives of their customers.

MarTechBot

Hiring a data warehouse architect: Best of the MarTechBot

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See how the MarTechBot responds to a prompt and how the prompt can be improved. Today: job responsibilities for a data warehouse architect.

Online survey

Your voice matters: Take the 2024 MarTech Replacement Survey

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MarTech stacks can be complex and challenging to maintain. Help us understand more about the way stacks are managed by marketers like you: Take our quick survey! Your insights can help the entire community.

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From Search Engine Land