Feb. 25, 2021 | We thank Riskified for advertising with us.

Strategies for success in a rapidly changing world

Winning Ecommerce in 2021

Strategies for Success in a Rapidly Changing World

2020 was a year of accelerated change in digital retail. As ecommerce transitioned from a consumer choice to a lifeline, merchants had to adjust their policies and strategies on everything from fulfillment to loyalty programs.

Merchants that adapted thrived, with influxes of new customers and booming sales. But changes to shopping patterns also led to growing pains and emboldened a new generation of opportunistic fraudsters. So what happens next, and how can merchants make the most of it?

Join Riskified and guest Sucharita Kodali of Forrester Research for an insightful look at the opportunities and challenges that lay ahead for ecommerce in 2021.

Learn about emerging shopping preferences, including curbside pickup, same-day delivery, and flexible returns.

Find out why merchants will shift away from marketplaces to D2C, and what they need to know to do so safely and effectively.

Get tips to turn the boom in new shoppers into an opportunity to foster loyalty and build strong customer relationships.

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