Get back to the basics. Isn’t that what executives always say when any industry goes sideways? True, but in this case, there is wisdom to this strategy. When the pandemic came along, the emergency meant basic programs in cost containment, quality improvement, and operational efficiency were shelved. So, going back to some time-tested strategies to improve quality and cut costs makes sense.
“We implemented a weekly operational review – which I chair, with senior executives in attendance – with improved business analytics looking at key quality indicators, labor and supplies, patient care volumes, and revenue cycle metrics.”
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