Good Evening,
As we work together through these uncertain times, our core focus remains YOU & your merchants. In an effort to protect your earnings and avoid credit losses from our merchants, a decision was made to update a number of merchants to Daily Discount. Although our intentions were to preserve partner portfolios and avoid collections disputes, we realize the negative impact this had. You reached out and communicated with us immediately. Thank you!
Starting Monday, April 6th, all merchants who were moved to Daily Discount will be switched back to Monthly Discount. Reconciliation & accounting for your merchants will go back to being very familiar to them.
Please be aware, that any account that has had or will have an ACH reject in the future or will remain on Daily Discount to ensure we minimize collections disputes. This protects all parties.
You asked and we listened. We sincerely appreciate all of our partners for providing feedback and offering suggestions. Please continue to reach out to us with questions, concerns or feedback to assist as we continue to navigate through this time. You are our voice!
Many blessings & be safe.
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