Crucial Conversations® for Mastering Dialogue & Crucial Conversations® for Accountability
JULY 12 | 11 a.m. - 12 p.m. PDT
Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. In fact, both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations.
Join master trainer Scott Robley for a preview of the skills and principles taught in the Crucial Conversations courses. You will learn:
- Why having Crucial Conversations is so important and the cost of not having them.
- What skills are taught and the differences between Mastering Dialogue and Accountability.
- How we design the course, including a sample experience from the course.
- How we deliver the content in multiple learning formats.
- How you can implement a Crucial Conversations course in your organization.
