John, as IT complexity rises, so does the value of IT operations management (ITOM).
From IT infrastructure provisioning to maintaining and managing capacity, performance, and security and ensuring the availability of the computing, networking, and application environment, ITOM is fundamental to how an organizations function.
An effective, unified IT management strategy spans departments and teams, from development to systems administrators and business leaders, and requires time and money – but it's an investment that pays dividends.
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