| | How Oracle is Helping Retailers Sell More Stuff: Mike Webster In recent years Oracle has gone deeper into a few of its “vertical industries” by building or buying technology aimed at a specific line of business. One of those is retail. Hinting at Oracle’s belief that in-store and online retailing will be important to its future, about 18 months ago it spent $5.3 billion to acquire MICROS, a supplier of hardware and software aimed at the retail and hotel business. It was Oracle’s largest acquisition since it bought Sun Microsystems in 2010. With memories of the 2015 holiday season still fresh, Re/code caught up with Mike Webster, Senior Vice President and General Manager, Oracle Retail and Oracle Hospitality. |
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Speed, Security, and Best Practices in the Cloud: Oracle Releases Market-Leading Retail Demand Forecasting Solution The ability to accurately project and manage inventory requirements has become significantly more important in today’s Commerce Anywhere environment. It has also become significantly more difficult, due to ever-changing assortments, promotional tactics, and evolving flexibility in points of fulfillment. In this environment, retailers need stronger forecasting tools and optimization science than the spreadsheets and ad-hoc mechanisms still often being used. Read more Growing Retailers Get Best-in-Class Solution with Merchandise Financial Planning Cloud Service Heightened operational visibility and control are never more important than during the push for growth. When expanding, a retailer’s financial and merchandising teams require solutions that provide real-time visibility into operations and the tools to manage more predictable and consistent business results. However, when niche retailers grow their store base or expand to new markets, that growth often precedes any kind of merchandising or financial systems upgrade. Read more Accelerated Implementations: Take the Guesswork Out of Clearance Pricing Strategies For retailers, the need to mark down and clear out underperforming inventory is a fact of daily life. The overall goal is to clear merchandise out on schedule—before the season is over, before the end of the quarter, or whatever the deadline might be—while maintaining as much margin as possible. The depth and timing of markdowns is critical yet easy to get wrong. Read more |
| Introducing the New Oracle Retail RACK The Retail Asset Community Knowledge portal has undergone a transformation. Over the course of its tenure the RACK has amassed hundreds of presentations – the vast majority of which are developed by the Oracle Retail community. Now, they’re organized in an easy to navigate, one-stop-shop with improved search capabilities. You’ll also find event proceedings, plus the latest Oracle Retail roadmap updates. Subscribe to the RACK today. Read more | |
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Perry Ellis International: Delivering Commerce Anywhere in a Complex, Multichannel Business Apparel, accessories, and fragrance retailer Perry Ellis International runs several brands across multiple distribution channels. Adding to the complexity of this scenario is the need to deliver a seamless experience for customers across all touch points. The company is committed to “being wherever their customers want them to be,” and upgrading their Oracle Retail merchandising suite was a key step in delivering on that promise. In this webcast, Sandeep Baghel, Director of Retail Systems, Perry Ellis, shares this experience, and discusses how they upgraded their core enterprise suite in six months. Meijer: Delivering Actionable Analytics with Loss Prevention Technology Meijer, a pioneer of the “one-stop shopping” concept, uses loss prevention technology to empower its business and reduce theft and fraud. During this webcast, Matthew Yanoschik, Continuous Audit Manager, Meijer, discusses how this one-stop superstore gained visibility into suspicious activity across all stores, and provided investigators with more-useful information resulting in significant revenue recovery, with Oracle’s XBR loss prevention solution. |
| Live Comfortably Builds a Beautiful Ecommerce Experience (1:55) Bedding company Live Comfortably uses Oracle Commerce Cloud to implement a direct-to-consumer strategy and create an immersive online experience for their customers. Security, speed to deployment, and ability to get functionality and enhancements faster are among the reasons they chose Oracle. |
| Oracle MICROS Workstation 6 (00:53) Check out Oracle’s MICROS Workstation 6: the industry's first purpose-built, end-to-end Point-of-Service solution, engineered to support Commerce Anywhere. The workstation includes POS hardware, the operating system, application servers, the database, and an optional POS application. |
Watch more Oracle Retail videos. |
| Retail Reference Library Accelerate your Oracle Retail implementation with over 681 detailed process workflows based on global input and experience across our ecosystem. The Retail Reference Library features the knowledge of 12,500 business partners + more than 5,750 customers across 96 countries. View the infographic illustrating the power of this documentation and the value it can provide to your business. | |
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| The Oracle Retail User Group (ORUG) is an independent community that provides dynamic quarterly web forums and in-person events for users of Oracle’s retail-specific applications, including merchandising, planning, supply chain, stores, loss prevention, omnichannel, and technical solutions. The ORUG will host in-person pre-conference networking sessions at Oracle Industry Connect. The workshops will begin at 1:00 p.m. on Monday, April 11, 2016. The ORUG community will also sponsor the roadmap sessions at the event. We will have a best practice luncheon on Tuesday, April 12 featuring various topics of importance, and the state of the union will occur on Wednesday, April 13. We look forward to seeing you there. Engagement in ORUG is voluntary and encouraged. Maximize your investment in Oracle by connecting with your ORUG peers all year long. Please email the ORUG President, ArMand Nelson, to join. | |
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| MY ORACLE SUPPORT: RETAIL |
MICROS Support: Getting Started The Oracle website contains a wealth of support information and resources, including support contact information for MICROS. Support for MICROS products is offered via telephone and the My Oracle Support (MOS) portal. To contact Support via telephone, MICROS end users are encouraged to use the hotline number for their region listed on the Support for MICROS products page. Visit the New Users: How To Get Started and How To Training Series to get familiar with MOS quickly and refer to the MICROS Quick Reference Guide for concise instructions on how to better manage your interactions with Support. Bookmark and use the MICROS Welcome Center for information on the MICROS transition to MOS including Communications, Education & Training, and Support Tools & Tips. |
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