Plus, you could win a $50 Amazon gift card when you tell us about your experience of team conflict.
| | | | | Hi John,
Can you confront someone for poor behavior at work without offending them? Today’s Q&A offer three tips, and we welcome your ideas on the comments.
Also, complete our short survey about team conflict and you could win a $50 Amazon gift card. Details below.
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| | | | | Crucial Conversations for Accountability | |
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| | 3 Tips for Addressing Unacceptable Behavior in the Workplace | | by Emily Gregory |
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| | As a nurse manager, how do I tell a master’s-prepared registered nurse that sleeping at their workstation is unprofessional? In many of my previous management jobs, finding an employee sleeping at their workstation was a fire-able offense. In this environment, the employee appears to see no difference between sleeping in a designated break room and sleeping at their workstation.
Signed,
Tiptoeing
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| | | | You describe a classic gap situation: there is a gap between what you are expecting and what you are observing. It can be helpful to think of accountability conversations in terms of the gap because framing it this way can often take the temperature down a notch in an otherwise frustrating situation.
When I ask people what feeling comes to mind when I use the phrases “talk about a problem” or “address an issue,” the most common response is “ugh,” which isn’t really an emotion, but you probably get the idea. So, first tip: recognize this as a simple gap between what you were expecting and what you are observing. Your job as their manager is to describe the gap and partner with the person to close it. Here are three suggestions for how.
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| | | | | | | | FEATURED | | Share Your Experience for A Chance to Win a $50 Gift Card | | How does your team handle conflict? Do people commiserate in the break room? Seek blame instead of solutions? Tell us about the conflict you’ve experienced on your teams, and you could win a $50 Amazon gift card. | | | |
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| | | | WEBINAR | | Why We Are Overwhelmed and Unproductive: The Social Science Behind Getting Things Done® | | Do you struggle to focus? Manage multiple tasks? Get anything done? Attend this free webinar with Justin Hale and learn methods to improve focus, reduce burnout, and accomplish what matters most to you. | | | |
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| | | | Dec 2–6 | | Crucial Conversations® for Mastering Dialogue | | Join us live online and learn how to:
Resolve conflict. Speak your mind truthfully and tactfully. Reach alignment when stakes are high and opinions vary. Navigate the most important interactions at home and work. | | | |
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| | | | | | One day, in retrospect, the years of struggle will strike you as the most beautiful. | | | | | |
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