Our 6th Public User Event is just 3 weeks away, but there's still time to sign up.
Who is it for? People who are interested in how we are designing our services for the lay user. Places will be prioritised for those working in relevant advice organisations, academics in the legal field or people who have personally used HMCTS online services.
When is it? Wednesday 22 March 2023
Why join us? Youll have the chance to speak to the people leading changes at HMCTS, discuss what our Reform Programme has delivered and hear about the priorities for the future service.
Please share this invite with others who would benefit from attending.
The event will feature updates from across our jurisdictions throughout the day and you can see some of the key themes below.
Get updates on:
the Online Civil Money Claims (OCMC) service and the Damages Claims service our plans for extending the OCMC service to bulk users, and to reform enforcement other changes affecting civil cases
Plus the chance to share feedback on upcoming service enhancements and new features.
Learn more about:
new digital systems which are coming for private law child arrangements improvements to the system which manages child care cases changes and priorities for the probate service the impact from the introduction of the new divorce service and future service plans
Plus, the chance to give your feedback on how you have found these new online services.
Find out about the future plans and developments, upcoming changes, and priorities for:
Employment Tribunals Social Security and Child Support implementing the new Immigration and Asylum policy measures introduced by the Nationality and Borders Act 2022
Plus, an opportunity to hear about and feedback on how we are planning to use digital technology in our hearing centres.
Hear how HMCTS is supporting victims and witnesses with updates on:
pre-recorded cross examination the Witness Charter and Victims' Code single justice service upcoming changes and priorities in the service
Plus find out more about:
Common Platform rollout ways we are hoping to improve defendant engagement
Hear about:
how were evaluating Reform how the video hearing service works and has been improved, including an opportunity to give your feedback if you have participated in a remote hearing
Find out about how HMCTS is supporting users to access the service now and in the future with developments in:
reasonable adjustments digital support service provided by We Are Digital how we are connecting users to external support
