Protect your team and patrons.
Tuesday, October 29
Half-Day Online Course | 4 Credit Hours |
| In Safety and De-Escalation Foundations for Frontline Staff starting next week, you will explore strategies and tactics for conflict resolution, de-escalation, and long-term safety in your library. You’ll learn trauma-informed practices for engaging with safety concerns, and tools for responding to security issues, filing incident reports and more. Designed for public-facing librarians and frontline staff, you’ll leave this half-day intensive with new and innovative strategies to prioritize safety in your library. |
Request a discount for groups of 3 or more and work with your colleagues on a project for your library. |
Purchase packages of course tickets that you can allocate to your staff as needed and apply to our full roster of courses. Purchase 15 or more registrations and apply them across multiple courses. |
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