JPMorgan probes potential employee, customer fraud

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JPMorgan probes potential employee, customer fraud | Netflix CEO: Why you should hire "rock stars" | Listening, using open-ended questions drive teamwork

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September 9, 2020

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JPMorgan probes potential employee, customer fraud

(Scott Olson/Getty Images)

JPMorgan Chase sent a staff memo warning of potential employee and customer abuse of the Paycheck Protection Program and other pandemic assistance programs. The memo states the bank has been made aware of "conduct that does not live up to our business and ethical principles -- and may even be illegal" and urges employees to report potential fraud. Full Story: CNN (9/8), The Wall Street Journal (tiered subscription model) (9/8), ThinkAdvisor (free registration) (9/8)

	Traditional Leadership is Dying Especially during times of crisis, your organization's style of leadership dramatically influences workplace culture. Our research shows that the old leadership model is not effective. Download these stats comparing modern vs. traditional leadership.

Recruiting & Retention

Netflix CEO: Why you should hire "rock stars"

Hastings (Ernesto S. Ruscio/Getty Images)

Netflix CEO Reed Hastings explains why he hires talent based on the "rock-star principle" and how that has led to lean teams who are able to excel. "When those lean teams are exclusively made up of exceptional-performing employees, the managers do better, the employees do better, and the entire team works better -- and faster," Hastings writes. Full Story: CNBC (9/8)

Leadership & Development

Listening, using open-ended questions drive teamwork INSEAD Knowledge (9/7)

3 ways to shape the employee experience SmartBrief/Leadership (9/8)

Lasting, meaningful change begins with self-acceptance Inc. (9/8)

SmartBrief Originals

Sponsored content brought to you by SmartBrief

How to run an effective virtual meeting: Stop blaming Zoom! Grocers, CPG producers take on a new era of safety concerns Special education and online learning: What you need to know How to manage anxiety in 4 simple ways 6 ways human resources can increase workplace diversity

Benefits & Compensation

Ask employees about key return-to-work concerns A study by The Conference Board finds 60% of employers have asked staff how they feel about returning to offices as part of reopening plans. The research reveals that companies that have polled workers about returning to offices are more likely to introduce measures to address key employee concerns, such as flexible working, on-site child care or extra safety guidance for those commuting via public transportation. Full Story: Human Resource Executive (9/8)

Path to Workforce

How coding academies are inspiring a new tech generation

(Unsplash)

Nonprofit All Star Code is among the coding academies seeking to eliminate the diversity gap within the tech sector by providing programs for Black and Latino middle- and high-school students. Djassi Julien, a 21-year-old software engineer at Google, talks about how participating in an All Star Code boot camp as a teenager sparked his career. Full Story: CNBC (9/8)

The HR Leader

Professionals navigate pandemic with learning courses In today's changing workplace, professionals are spending more time learning skills with LinkedIn courses such as "Confronting Bias: Thriving Across Our Differences" and "Improving Your Listening" to improve remote productivity and work-life balance, writes Dan Brodnitz, LinkedIn Learning's head of global content strategy. "Skills like emotional intelligence, effective listening, communication, and critical thinking to challenge the status quo are necessities in today's world and workplace more than ever before," Brodnitz writes. Full Story: Fast Company online (9/7)

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