Loyalty insights from Bain
| | How 90% of business are embracing a purpose that’s guaranteed to fail, and a Supreme Court decision puts a welcome burden on fiduciaries. | |
Become a Bain-certified customer experience or Net Promoter SystemSM practitioner. |
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NPS Prism Snap Chart BNPL isn’t just a hot trend—these platforms are providing some of the best customer experiences in the industry. |
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