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A thorough review and update of the implementation of Phase 2 requirements, as well as preparation tactics for survey readiness, will help long-term care providers mitigate citation risks. This review will also help providers understand what to expect as surveys transition throughout the year to the new outcome-oriented survey format. During this 60-minute webinar, industry experts Reginald M. Hislop III, PhD, and Diane R. Hislop, RN, will review survey trends and help prepare providers for the new QIS-driven survey process. They will also educate participants on how to develop a survey management program (including guidance for providing demonstrable evidence of compliance) and a cost-saving, post-survey response program. Here's a look at the full webinar agenda: Survey readiness Provide demonstrable evidence that proves issues within the facility are being addressed Educate staff about how to respond regarding key areas that may be questioned during the surveyor interview process Create an interactive resident council Survey management Develop and manage the survey to ensure maximum focus on outcomes and structural processes Survey results Use regional and national survey trends to ensure your own facility is compliant Post-survey management: Next steps after citations Prepare effective informal dispute resolutions using an evidentiary process for a better chance of altering survey findings in your facility’s favor Write and structure a plan of correction to avoid assigning unnecessary tasks to your facility, while gaining state approval and returning your facility to its daily operation schedule as quickly as possible Interpret your facility’s star rating to avoid waiting for another survey cycle (12–18 months) to correct citations Live Q&A |
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