| Salesforce vs. Microsoft may be the tech equivalent of Yankees-Red Sox. They really don’t seem to like each other. This week, both companies launched new AI sales agents (full details here). Bill Gates’ baby explicitly promised to help customers “migrate off legacy CRM system vendors.” A) Ouch. B) Microsoft accusing someone else of being a “legacy system”? This comes in response to Salesforce CEO Marc Benioff’s many critical comments about Microsoft’s AI. “I’ve spoken to these customers,” he said in January. “They barely use it, and that’s only if they don’t have a ChatGPT license or something like that in front of them.” A) Ouch. B) Who has the popcorn? Constantine von Hoffman
Managing Editor | 