The latest stats on Covid-19's ecommerce impact

The acceleration of ecommerce throughout the globe over the course of the pandemic has been hard to ignore, as consumers shopped online often out of necessity, and brands were forced to rapidly change their strategies as a result.

The quality of your ecommerce experience doesn’t depend solely on CX or digital experience (DX) managers. It doesn’t depend only on ops, development, marketing, customer service or product teams. It depends on all of them working together – seamlessly.

We caught up with the Head of International for the largest independent sell-side advertising platform.