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Choose cooperation over competition for a hostile-free nursing environment |
Horizontal hostility, also known as bullying or lateral violence, is a major factor in nursing attrition rates. Healthcare organizations that don’t proactively create a healthy workplace face the expense of finding, hiring, and training new nurses to replace burned-out staff. The first and most respected book showing nurses, both new and experienced, how to build a better workplace by facing and overcoming horizontal hostility is now updated. With this new content, this book can continue to empower nurses to create positive change for themselves and their peers. Staff nurses and managers will gain the knowledge they need to identify verbal abuse, bullying, and other detrimental behaviors as well as develop responses to defuse such behaviors. Nurses will learn how to create positive alternatives to hostility.
What's inside this edition? Interventions—demonstrated methods proven to end horizontal hostility Acknowledged stresses on nurses related to increased complexity and compression of their workload, computerized charting, and staffing New information on leadership styles and hostility Sociological underpinnings of horizontal hostility and understanding human behavior in groups Bullying on social media/cyberbullying |
Learn how to help nurses work together not against one another |
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