Experience the Crucial Accountability Miniseries—free video lessons to help you confront and resolve poor performance and bad behavior.
| | | | | Hi John,
Should you bring up old grievances with a new manager, or let bygones be bygones? Tell us what you think in the comments section of today’s Q&A.
Don’t miss the Crucial Accountability Miniseries, linked below. These free video lessons can help people at all levels of the organization but are particularly relevant for frontline managers.
And have you had personality conflict with someone on your team? Tell us about it in our short survey, you could win a $50 Amazon gift card.
|
|
| | | | | Crucial Conversations for Mastering Dialogue | |
| |
|
| | When You Have Old Conflict with Your New Manager | | by Joseph Grenny |
|
| | I have a new supervisor (recently promoted) and we have a difficult history. Previously she trained me, but her training was inadequate, she overloaded me with work, she demanded I complete assignments faster and faster, and she said I was making excuses if I couldn’t. Tomorrow, we have our first one-on-one and I’m worried. I want to address these behaviors right away should they show up, but I want to do so with dignity and I’m not sure how.
Signed,
Déjà vu
|
|
| | | | You’ve got three options.
1. Do what you did before.
While you didn’t say it, I assume you never fully addressed these patterns with her when she was your trainer. I infer that because you’re still holding these resentments and injustices. Had you fully addressed it and agreed on some accommodations, you wouldn’t be feeling the dread you currently express.
If you do the same this time, you won’t start fresh, and her first transgression will resurface all the old unfinished business. Your emotional response will begin where you left off…
|
|
| | | | | | | | | | FEATURED | | Crucial Accountability Miniseries: How to Confront and Resolve Poor Performance and Bad Behavior | | Confronting and correcting others is a risky affair. And yet accountability and performance feedback are essential to healthy and efficient workplaces. Learn more about the challenge of accountability—and skills to foster it—in this free video series with Scott Robley. | | | |
|
| | | | SURVEY | | Personality Conflict Survey | | There are differences of opinion, and sometimes there are just plain personality differences. Answer a few questions about personality conflict at work and you could win a $50 Amazon gift card. Thanks for your participation. | | |
|
| | | | | | WEBINAR | | Why We Break Resolutions: The Social Science Behind Making New Habits Stick | | Register for our upcoming live webinar to learn about the science of habit formation and how you can make your resolutions stick. | | |
|
| | | | | | Feb 3–7 | | Crucial Conversations® for Mastering Dialogue | | Join us live online and learn how to:
Resolve conflict. Speak your mind truthfully and tactfully. Reach alignment when stakes are high and opinions vary. Navigate the most important interactions at home and work. | | | |
|
| | | | | | The moment of victory is much too short to live for that and nothing else. | | | | | |
| |
|
|
|
