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Free Webinar: Video in the Contact Center
Tuesday, March 23, 2021 | Time: 3:00 PM ET / 12:00 PM PT (Duration: 60 Minutes) |
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You will learn: When video is most effective in contact center interactions The role video can play in an omnichannel contact center How to ensure security and quality of service in a video customer experience |
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| Robin Gareiss CEO and Principal Analyst Metrigy |
| Sarita Fernandes VP of Marketing, Contact Center Solutions Lifesize |
| Moderator: Eric Krapf GM & Program Co-Chair, Enterprise Connect, Publisher, No Jitter |
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